5 Best, Most Important Features Of A Restaurant POS System

June 1, 2016/1/2

5 Best, Most Important Features Of A Restaurant POS System | Transaction Services

Most food establishments rely on a POS system for efficient and secure payment processing. Not all POS products are created equal, however. Deciding on a high-quality product can protect your business from dangerous online hackers and help manage your daily operations.

Features of an Effective POS System

Technological innovation has led to POS systems with several intuitive features that assist business owners and staff by logically organizing and streamlining data. Cutting-edge features include:

  • Centralized online reporting – Provides instant access to transaction history, tracks customer analytics and employee sales, and emails or texts coupons and sale offers.
  • Surcharging capabilities –No fees for credit card transactions required, passes merchant fees onto the consumer, processes payments securely.
  • Advanced security measures – custom software with encryption capabilities and PIN login, fast and transaction processing for online and face-to-face transactions.

If you find a POS product with these capabilities, you know that you have found something that stands above the competition. Small transaction fees from credit cards in particular have been problematic for both small and large-scale business, since the fees can quickly add up to a significant financial burden. Only a few POS products are able to pass these merchant fees onto the consumer by easily letting staff increase the cost of an item and informing the consumer about the cost on an easy-to-read receipt.

Detailed online reporting is useful for determining which products are the most popular, and adjusting sale tactics accordingly by offering discounts and special offers. Managers and owners can now predict consumers’ spending habits and promote their business by sending out a wave of well-timed promotional emails or text messages, roping in new customers at just the right time.

Your Restaurant Can Thrive with a High-End POS System

When customers visit your restaurant, they are concerned with financial matters just as much as with the quality of the food. Staff members need a way to process payments securely and quickly, especially during peak times when everyone is in a hurry. Choose a POS system that staff members can use easily; the more complicated the design, the larger chance of mistakes.

Nothing is worse for business than a security failure – online hackers are becoming more prevalent, and if news spreads around town that your establishment was the victim of online theft, regaining a good reputation can take a long time. In this day and age, advanced security measures are a must for any restaurant concerned about its long-term success prospects.

Take the time to look over the features of your POS system closely; it might be one of the most important investments you make for your restaurant. A knowledgeable customer service representative should be able to go over the features and benefits of products in-depth, and provide you with information about additional benefits such as mobile apps.

Improve your restaurant for the better by depending on the best POS system that the industry has to offer. Most likely, it will be a decision that you will not regret. Your staff and customers can be more satisfied with an easy-to-use, technologically advanced product.

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Comments (1)
  • Ian Jameson / August 2, 2016 /

    Very useful article, thank you!

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