Chargeback Prevention

TRX’s Chargeback Manager helps merchants protect their revenue and includes a chargeback prevention feature.

About Chargebacks

A chargeback occurs when a customer disputes a transaction with their bank or credit card issuer, resulting in a reversal of funds from the merchant’s account. However, chargebacks can also negatively impact businesses, especially when disputes are fraudulent or stem from avoidable misunderstandings. 

A padlock rests on a credit card.
A padlock rests on a credit card.

How Does a Chargeback Work?

Infographic showing the flow of a chargeback
Infographic showing the flow of a chargeback
Infographic showing the flow of a chargeback
A customer pays with a credit card while a retail cashier hands her a bag.
A customer pays with a credit card while a retail cashier hands her a bag.

Chargeback Prevention

TRX’s Chargeback Manager offers an end-to-end chargeback management experience to help merchants protect their revenue. It includes a chargeback prevention feature that’s geared toward helping merchants to deflect or reduce chargebacks as they come in through the banks. 

Key Features

Key Features

• Integration to Verifi CDRN and Ethoca Alerts
• VISA Rapid Dispute Resolution (RDR)
• Allows the merchant 48-72 hours to respond and resolve the issue before it becomes a chargeback
• Pulls over info into Chargeback Manager for an end-to-end chargeback management experience 

• Integration to Verifi CDRN and Ethoca Alerts
• VISA Rapid Dispute Resolution (RDR)
• Allows the merchant 48-72 hours to respond and resolve the issue before it becomes a chargeback
• Pulls over info into Chargeback Manager for an end-to-end chargeback management experience

• Integration to Verifi CDRN and Ethoca Alerts
• VISA Rapid Dispute Resolution (RDR)
• Allows the merchant 48-72 hours to respond and resolve the issue before it becomes a chargeback
• Pulls over info into Chargeback Manager for an end-to-end chargeback management experience 

Benefits

• Avoid chargeback fees
• Avoid losing revenue for disputed transactions
• Avoid ending up on card brand watchlists for having a high chargeback rate

To learn more about how TRX’s chargeback prevention and management solutions can help protect your revenue, contact us today.

Benefits

Benefits

• Avoid chargeback fees
• Avoid losing revenue for disputed transactions
• Avoid ending up on card brand watchlists for having a high chargeback rate

To learn more about how TRX’s chargeback prevention and management solutions can help protect your revenue, contact us today. 

• Avoid chargeback fees
• Avoid losing revenue for disputed transactions
• Avoid ending up on card brand watchlists for having a high chargeback rate

To learn more about how TRX’s chargeback prevention and management solutions can help protect your revenue, contact us today. 

BENEFITS

BENEFITS

BENEFITS

The benefits of TRX solutions

TRX helps all types of businesses with accepting customer payments, even if the location of the business changes from day-to-day.  These emerging businesses rely on TRX and enjoy satisfaction from world-class technology and dedicated service and support.

Peace-of-mind with robust industry-leading EMV certified terminals

WiFi-enabled solutions for virtual businesses working remotely

Message level Encryption and Tokenization

Simplify your payment processing today

Partner with TRX Services to streamline your payment processes, ensuring secure and swift transactions for your business.

Simplify your payment processing today

Partner with TRX Services to streamline your payment processes, ensuring secure and swift transactions for your business.

Simplify your payment processing today

Partner with TRX Services to streamline your payment processes, ensuring secure and swift transactions for your business.

We enable businesses of all sizes to offer payment processing services with ease—saving your clients money, time, and hassle. With transparent fees and personalized service, TRX Services is your strategic partner in financial growth

© Copyright 2025 TRX Services LLC.
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We enable businesses of all sizes to offer payment processing services with ease—saving your clients money, time, and hassle. With transparent fees and personalized service, TRX Services is your strategic partner in financial growth

© Copyright 2025 TRX Services LLC.
Follow us on Linkedin

We enable businesses of all sizes to offer payment processing services with ease—saving your clients money, time, and hassle. With transparent fees and personalized service, TRX Services is your strategic partner in financial growth

© Copyright 2025 TRX Services LLC.
Follow us on Linkedin